IT Support Packages

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Although we are much more readily available for our subscribed clients, we also service businesses that need our urgent help but have no subscriptions.

Businesses that require our services with no active subscription will be charged £80 for the first hour and £40 per hour thereafter.

Subscribed clients who need extra hours outside of their subscriptions will be charged £50 for the first hour and £25 per hour thereafter.

Our IT Support Packages

  • PLATINUM
  • £600
    MONTHLY
    • Unlimited Phone Support
    • Unlimited Remote Support
    • 16 Hours Onsite Visit
    • Backup & Maintenance
    • Technical Documentation
    • IT Policy
    • Up to 20 Users
  • PURCHASE
  • GOLD
  • £400
    MONTHLY
    • Phone Support
    • Remote Support
    • 10 Hours Onsite Visit
    • Backup & Maintenance
    • Technical Documentation
    • IT Policy
    • Up to 10 Users
  • PURCHASE
  • SILVER
  • £200
    MONTHLY
    • Phone Support
    • Remote Support
    • 6 Hours Onsite Visit
    • Backup & Maintenance
    • Technical Documentation
    • IT Policy
    • Up to 5 Users
  • PURCHASE

  • BRONZE
  • £120
    MONTHLY
    • Phone Support
    • Remote Support
    • 3 Hours Onsite Visit
    • Backup & Maintenance
    • Technical Documentation
    • Up to 3 Users
  • PURCHASE
  • MERCURY
  • £50
    MONTHLY
    • Phone Support
    • Remote Support
    • Chargeable Onsite visit*
    • 1 User
  • PURCHASE
  • HOME / HOME OFFICE
  • £15
    MONTHLY
    • Remote Support
    • Chargeable Onsite visit*
    • 1 User
  • PURCHASE

See Terms & Conditions

Subscription is either paid by direct debit on your preferred date or paid by BACS within first 5 working days of the month. Annual subscription can be paid in 2 or 3 lots. You can also pay through our PayPal Direct Debit subscription. Extra hours can be obtained at our regular £50 for first hour and £25 per hour thereafter. Number of onsite hours within each package is only applicable to London and Essex based client offices. Cambridge, Reading & Oxford based offices can be visited within these hours but at an additional charge of £45 per visit. We will always inform you of such decisions to ensure there are no surprises. * Packages with 'Chargeable Onsite visit' have no pre-existing onsite visit hours; clients on such packages would be charged per visit. Prices would however be discussed based on distance before initial first visit.